About Housing Counseling


More than 8 million homeowners have sought the assistance of nonprofit HUD approved housing counselors since the beginning of the housing crisis. It is the job of the counselor to help individuals identify their financial obstacles to homeownership and work to resolve them. Consumers report that they particularly appreciate that the counselor is there especially for them, tailoring solutions to fit the consumer’s precise situation, taking the time necessary to understand their unique issues and working tirelessly to help them reach their goal of sustainable homeownership.

Helping consumers who have gone through a short sale

Housing counselors can be especially useful to those individuals who went through a short sale following the crisis and are now trying to re-enter the housing market. Many of these consumers report they are incorrectly coded by the credit reporting agencies as having gone through foreclosure. Oftentimes, this error results in an otherwise-qualified borrower being denied a new home loan. This is a complex problem which requires the help of specially-trained housing counselors.

One Group is Especially Trained to Help

One group has stepped forward to help the two million households who have gone through a short sale but are wrongly coded as having gone through a foreclosure. The National Foundation for Credit Counseling® (NFCC®), founded in 1951, is the nation’s largest and longest-serving nonprofit financial counseling organization. NFCC has identified one of their leading organizations, Navicore Solutions, to be the national leader in developing effective solutions for households with this problem.

This mission of Navicore Solutions is to strengthen the well-being of individuals and families through education, guidance, advocacy and support. Their professional staff have gone through months of training to deeply understand these credit reporting issues, using their expertise in credit and housing counseling. They stand ready to help.

Cost of the service

There is a two-part cost:

  1. $125 to verify the precise problem. Consumers face a dizzying array of complex miscoding and other documentation problems. The initial step towards resolution is the diagnosis, the verification of the precise nature of the consumer’s problem.
  2. $300 to resolve the issue and clear the way for the consumer to be approved for a mortgage loan. This process includes comprehensive homebuyer education to ensure the client is best-positioned to enjoy sustainable homeownership for many years to come.

Navicore’s team of housing counselors are amongst the best in the business. Each counselor has obtained special certification in comprehensive consumer finance through the NFCC in addition to the specialized training referenced above.

For help now, contact us at 1-866-702-4557 or housing@navicoresolutions.org.

General Pre-Purchase Counseling

Many potential homeowners report that the process of preparing to buy a home is complex, arduous and sometimes confusing. The purchase of a home is, after all, the most expensive and potentially risky purchase anyone makes in a lifetime.

This reality gave rise to the HUD-approved nonprofit housing counseling and coaching field. There are thousands of HUD approved nonprofit counselors around the country ready to assist potential homeowners in (1) understanding the mortgage process; (2) preparing themselves by reducing debt, establishing savings for a downpayment and improving their credit scores; (3) getting through the closing process more easily and (4) succeeding with homeownership long term.

These counselors can be reached through the HUD interactive voice mail service at 800-569-4287 or at “Find a HUD approved housing counselor.”